Privacy Policy

Types of Personal Data Collected

We may collect personal data including but not limited to:

• Full name
• Contact information (email address, phone number)
• Mailing or delivery address
• Order details and preferences
• Marketing preferences
• Information collected automatically through our website (e.g., IP address, device information, browsing behavior)

We collect personal data solely for order fulfillment and marketing purposes.

Purpose of Collection

Your personal data will be used only for:

• Processing and fulfilling orders
• Communicating with you regarding your orders or inquiries
• Sending marketing communications and promotional materials, if consent is given
• Improving our services and offerings
• Analysing website usage to enhance user experience

Consent

By providing personal data to us, you consent to the collection, use, and disclosure of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us, although this may affect our ability to fulfill your orders or provide certain services.

Disclosure of Personal Data

We may disclose personal data to:

• Service providers engaged to facilitate order processing, delivery, and payment
• Partners involved in marketing campaigns if you have opted in
• Authorities as required by law

We do not sell personal data to third parties.

Cookies and Web Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience, understand user behavior, and enhance our services. Cookies may include:

• Essential cookies: Required for basic website functionality
• Performance cookies: Used to collect anonymous information on website usage
• Functionality cookies: Enable personalized features
• Marketing cookies: Track user activity for targeted advertising (only with consent)

You may manage or disable cookies through your browser settings; however, some website features may not function properly without cookies.

Data Protection and Security

We implement reasonable security measures to protect personal data against unauthorized access, collection, use, disclosure, copying, modification, or disposal.

Access, Correction, and Withdrawal of Consent

Under PDPA, you have the right to:

• Request access to your personal data
• Request correction of any inaccurate personal data
• Withdraw your consent to the collection, use, or disclosure of personal data

Requests should be sent to our Data Protection Officer (DPO) at [email protected].

Retention of Personal Data

Personal data will be retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Third-Party Services

We may use third-party services (e.g., payment gateways, analytics, advertising networks) on our website. These services may collect information about your use of the website in accordance with their own privacy policies. We encourage you to review these third-party privacy policies.

Updates to Privacy Policy

We may update this Privacy Policy from time to time. The version in effect at the time of collection will apply unless otherwise communicated.

Contact Us

For inquiries regarding your personal data or this Privacy Policy, please contact:

Data Protection Officer
Email: [email protected]
Subject line: Privacy Inquiry